Frequently Asked Questions:
What is the return policy?
We provide a standard 1 year manufacturer limited warranty and a 15 day unsatisfactory return warranty. We will quickly provide you with a replacement unit or money back guarantee.
We do not provide refunds for accidental damages to the units.
Refunds will be issued back to the credit card used to place the order.
Return the defective unit in its original packaging to:
VA Amplifier LLC
177A E Main St. Suite 407
New Rochelle, NY 10805
Include your order number and the reason for the return of the unit.
I placed an order, when should I expect my delivery?
All packages are shipped UPS Ground 2-5 Business Days.
How do I track my package?
Please click on Contact Us and request a tracking number.